
Facing financial difficulty? Harassed by recovery agents? Contact us to know how we can help you. When borrowers fall behind on their payments, lenders start recovery activities. Sometimes these activities become coercive. This is when clients typically contact us for solutions

We collect evidence of financial difficulty which could be due to job loss, sudden medical expenses, death in family, etc. This is required to present the case to the lenders for seeking relief

We collect evidence of recovery harassment including coercive or abusive calls/messages, unannounced or aggressive home visits or any other unlawful tactics employed by recovery agents

We submit complaints of harassment or coercive recovery with grievance officers of the lenders, with RBI Ombudsman if required, and also escalate through social media handles of the lenders (like Twitter/X) to ensure recovery is as per regulatory guidelines

We submit evidence of financial hardship to the lenders for their consideration and discuss resolution options with them in accordance with lenders policy & regulatory guidelines. Once lenders accept, they send settlement letters directly to the borrower
If you are facing recovery harassment, our team will help you in filing complaints with lenders grievance mechanism and additionally to other relevant authorities like RBI Ombudsman.
Our team will talk to the recovery agents and intervene in case of any illegal harassment and take appropriate legal actions where required to stop the harassment.
If you receive any legal notices from the lenders, our empanelled legal professionals will reply to those notices so that you can avoid any legal complications and follow the due legal process to resolve your debt problems.
If you are facing genuine financial hardship, lenders may consider a settlement based on your payment capacity. Our team can guide you in this process by presenting a proper case to the lenders along with relevant evidence so that lenders can provide appropriate relief.