If you have had a negative experience with a recovery agent, you may be wondering where to file a complaint. Fortunately, there are several places that you can go to make your voice heard. In this blog post, we will discuss the different options available to you. We will also provide information on how to file a complaint against a recovery agent. Keep reading for more information!
Harrassment by recovery agents is a serious problem. If you have been the victim of harrassment, you can file a complaint with Bank Ombudsman. You can also contact your local consumer court. If you feel that you have been threatened or intimidated by a recovery agent, you may even contact your local police department.
Bank Ombudsman scheme
Bank Ombudsman scheme is one of the best options to register your complaints. It is a service provided by Reserve Bank of India to resolve complaints against banks relating to certain services rendered by them.
To file a complaint with Bank Ombudsman, the complainant has to approach the concerned bank first and give them a chance to resolve the complaint. If the matter is not resolved by the bank or if the complainant is not satisfied with their response, he/she can approach the Bank Ombudsman.
The process of filing a complaint with Bank Ombudsman is simple and hassle free. The complainant can approach the Bank Ombudsman either in person, by post or through email. When filing a complaint, be sure to include as much information as possible. Include the name and contact information of the recovery agent, as well as any witnesses that may have been present. If you have documentation of the harrassment, such as text messages or emails, be sure to include this in your complaint.
Once the complaint is received, the Ombudsman will enquire into it and try to resolve the matter between the parties involved. If the matter is not resolved, he/she can pass an award in favour of the complainant. The award passed by the Ombudsman is binding on the bank.
Do note that while it is possible to file a complaint against a recovery agent through Bank Ombudsman scheme, it is not the only option available to you. If you feel that your complaint has not been resolved adequately, you can also approach the court or the local police department.
Take help from professional company like Loansettlement.com
Also, there are professional companies which can help you prevent harrassment and settle your loans with the banks on your behalf. Loansettlement.com can help you get in touch with the right people and put an end to harrassment from recovery agents. They have a team of experts who are well-versed in the process of loan settlement.
These are just a few of the options available to you if you want to file a complaint against a recovery agent. We encourage you to research all of your options before making a decision. Once you have decided where to file your complaint, be sure to gather all relevant documentation and evidence. This will help support your case and increase the chances of a successful resolution.